"I'll Be Back" Customers featuring Shep Hyken, Customer Experience Expert
Description
In this video, Shep Hyken, Customer Experience Expert, discussed the difference between repeat customers and loyal customers – and how to retain them. He also explained how to build the “I’ll Be Back” culture. You’ll learn how to wow your customers! Tune in to up your customer service game! This show originally aired on 710 WOR's Mind Your Business with Yitzchok Saftlas radio show on Sunday, April 11th. About the show: Tune in to “Mind Your Business” with Yitzchok Saftlas of Bottom Line Marketing Group every Sunday night at 10pm EST on 710 WOR and on the iHeartRadio Network, America’s #1 audio company. Mind Your Business focuses on business and marketing strategies for success. Tune in every Sunday evening for this intriguing radio show as Yitzchok interviews Fortune 500 executives, business leaders and marketing gurus from a wide variety of business industries. Yitzchok and his guests offer their knowledge and expertise to help you be successful! Subscribe to the 710 WOR Mind Your Business channel today!